Withdrawal methods and times
| Method | Minimum | Processing time |
|---|---|---|
| Skrill | NZ$35 | 0–24 hours |
| Neteller | NZ$35 | 0–24 hours |
| MiFinity | NZ$35 | 0–24 hours |
| Bitcoin, Ethereum, Tether (USDT), Litecoin | NZ$35 | 0–24 hours |
| Visa / Mastercard | NZ$35 | 1–5 business days |
| Bank transfer | NZ$35 | 3–7 business days |
The times shown apply after the withdrawal has been approved by the casino. Your bank or payment provider may need extra time.
How to request a withdrawal
- Log in and open the cashier.
- Select the “Withdraw” tab.
- Choose a method – ideally the same one you used to deposit.
- Enter the amount (at least NZ$35) and confirm.
- Follow the status of your request in your transaction history.
Withdrawal limits
| Limit | Amount |
|---|---|
| Minimum per withdrawal | NZ$35 |
| Maximum per day | NZ$1,800 |
| Maximum per month | NZ$90,000 |
Large wins are paid out in instalments according to these limits. Players on higher VIP levels can ask their manager about increased limits.
Verification before your first payout
Before the first withdrawal, the casino checks your identity, address and payment method. Upload clear photos of your passport or ID card, a recent utility bill or bank statement and proof of your payment method in your account. The check usually takes 24 to 72 hours and only has to be done once.
Tips for faster withdrawals
- Complete verification right after registering, not when you want to cash out.
- Withdraw to the same method you used to deposit.
- Meet all bonus wagering requirements before you request a payout.
- Use e-wallets or crypto for the fastest processing.
- Make sure the name on your payment method matches your account.
Why a withdrawal can be delayed
The most common reasons are missing documents, an active bonus with open wagering, a payment method in someone else's name or a request above the daily limit. If your withdrawal takes longer than expected, contact support. Also read our payments guide for the deposit side.